How can we help you?


What is madmap?

One madmap, several madmaps... A colourful way to express your love for your hometown, the region you grew up in or another place that you cherish. Get that one special item for your home, a madmap.

Are they handmade?

Yes, your madmap is handmade. Our frames are made in our little workshop and come with a gorgeously smelling bees-wax polish. On canvas we print locally in Lund, Southern Sweden, only under Europe's highest environmental standards.

Is the string or frame detachable?

No, but you can detach the frame from your madmap! It's attached with 5 strong magnets that allow you to use your frame beyond having it on your madmap.

I would like to order more than one madmap. Can I get a discount?

Hey! Glad to hear that you like madmap! E-mail us at hej@madmap.se and we will work something out ;)

Where do you print on canvas?

We print locally in Lund, Southern Sweden, only under Europe's highest environmental standards.

I can't find my favorite city!?

Oh, no! E-mail us and we will see what we can do! Our selection is constantly expanding, but if you want us to keep you posted, you should follow our social media accounts and sign up for the news letter!

Which payment methods do you accept?

Getting your madmap is easy. We accept debit cards, credit cards, Swish and we can also just invoice you!

What´s the cost for the delivery?

Free delivery within Scandinavia! How awesome is that?! :) We use Posten's shipment service. You can read more at delivery info!

How are the maps packed?

They lie in a solid cardboard tube that will keep them safe!

What happens if I wrote my address wrong?

Unfortunately there is nothing we can do, hopefully we get it back. If we wrote your address wrong we will make sure we solve the problem!

My madmap didn't look like I thought/wanted...

E-mail us at hej@madmap.se and explain what made you dissatisfied. We want to sort out your issue and make sure that you get happy with your madmap! We will fix it, don't worry.

You can read more about our policy around returns, refunds, exchanges and the money back guarantee here!

 

My madmap got damaged during the delivery :(

Take a picture of it and send to us at hej@madmap.se, and you get a brand new!

Can´t you find the question you have? Contact us and we will get back to you :)